Welcome to www.speedmedicine.com. This Website is owned and operated by M/s. SPEED MEDICINE, whose registered office is in Kolkata, West Bengal; India.These Terms & Conditions in set forth the terms and conditions governing your use of this Web Site as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

The following are the Terms and Conditions, which govern your purchase and use of the products and services from Speedmedicine.com, and constitute a legally binding agreement, between you and Speedmedicine.com, an online medical portal enabling the endusers to place and purchase healthcare and medicinal products of various manufacturing brands.

Acknowledgement of Terms: By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.speedmedicine.com, you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. Access to this website is subject to the provisions of the same. If you do not agree to the terms and conditions set forth below, you should exit this website now.

Language of the Terms: The terms are incorporated herein in English language and this website does not provide you with a translation of the English language version of the Terms and if there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean M/s. Speed Medicine and its franchisor, affiliates & its partners.

Modifications to the Agreement: M/s. Speed Medicine may make changes to the Agreement from time to time in its sole discretion, by updating this posting on this Web Site, and specifying the effective date of the new version of the Agreement. Your continued use of the Web Site following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit this Web Site you should check to see if a new version of the Agreement has been posted.

Web Site Intended Audience: This Web Site is operated by M/s. Speed Medicine from its office in the Kolkata.

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. The Products shall also not available to any Users suspended or removed from the company’s system for any reason whatsoever.

If you do not conform to the above qualification, you will not be permitted to put a requisition for the Products through the Website. By accessing and using this Website, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the services provided by the Website, through your legal guardian in accordance with the applicable laws. We reserve the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to company’s notice or if it is discovered that you are under the age of 18 years.

Company reserves the right to refuse access to use the services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so and you shall have no right to object to the same.

You shall not have more than one active Account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring Your Account to another party.

Creating an Account : To use certain features of the Website (e.g., ordering Products, posting rating/reviews), you must set up an account with www.speedmedicine.com, and provide certain information about yourself as prompted by the Customer account, including your name, gender, email address, account password, mobile phone number, date of birth and billing/shipping address. All of your registration information is protected by our Privacy Policy.

You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.

Your Speedmedicine Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Speedmedicine Account.

Speedmedicine.com may use or allow third parties (partnered with Speedmedicine.com) your details such as name, gender, email ID, address, mobile phone number, telephone number, date of birth etc. for marketing and promotional purpose.

Speedmedicine.com will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your Speedmedicine account, you shall immediately notify Speedmedicine.com.

It is your responsibility to keep your email address up-to-date on your account setup at Speedmedicine.com so that we can communicate with you electronically.

Pricing & Payment Policies: All our product prices include all applicable statutory taxes, fees and subject to availability. We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale. We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

MRP: We try to keep MRP as accurate as possible however it could be possible that there is a difference in the MRP shown on our website versus the actual MRP on our bill. Customer will be informed about any differences in MRP at the time of processing the order.

You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery.Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.

Delivery Policies:By default the shipping address is the one which is used on your most recent order. If you enter the wrong address then we are not obliged to re-send the order to the correct address at our expense. Title and risk of loss for all products ordered by you shall pass on to you upon M/s. Speed Medicine shipment to the shipping carrier.

It is the responsibility of the customer to inform us if an order does not arrive within time. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier (if it is the mode of shipment) to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item is lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion and based on our internal procedures

Without limiting the operation of any other Terms and Conditions herein, you,the user, agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment to our sole discretion. Alternatively, if you request a replacement, we will dispatch your replacement item (subject to availability) once we receive the return, at our cost. Please allow up to 14 days for refunds to be processed upon our receipt of goods.

Our standard delivery charges are item-specific. These include Rs. 49 delivery charges for orders of only Prescription Drugs of value less than Rs. 1000; and FREE Delivery for any order value of Rs. 1000 or more. Standard delivery orders will be delivered within 1 to 2 working days.

Drugs policy: You can place an order for the Products either through the Website portal or through the telephone number listed on the Website. Once the order is placed by either method, M/s. Speed Medicine shall examine the authenticity of the order in terms of Products ordered & will deliver the order after complying with the requirements of Drugs and Cosmetic Act. Please note that for the sale of medicines, we will ask a genuine prescription to be verified before sale.

Upon placing an order, M/s. Speed Medicine shall examine and if all the required conditions as per the applicable regulations are fulfilled, M/s. Speed Medicine will deliver the Product to you or to the person you have authorized for collection on your behalf, and be entitled to its payment for the same.

Placement of an order by you the user shall constitutes an offer to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Terms of Sale :

  • If the medicines ordered in SpeedPac have any kinds of unused/residual tablets in the used strips of medicines, the same will be separately packaged and sent over with the SpeedPac; also the customer is liable to pay for all the constituents.
  • The processing of the order of the making of a SpeedPac begins only after the receipt of a valid prescription. Hence, time period of delivery begins henceforth
  • Speed medicine.com may accept or decline any order placed by a Customer in its absolute discretion without liability to you. Speed medicine.com reserves the right to discontinue any program or offer on its Website.
  • We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information and consent to its use by the Pharmacy Speed medicine and/or its affiliates. You confirm that you have had a physical examination by a physician and do not require a physical examination.
  • You understand that all Products shall be sold & dispensed by a registered Pharmacist at Speed medicine and/or its affiliates


  • "If you are the parent/legal guardian/authorised person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to Speed medicine and/or its affiliates on the Patient's behalf."

Prescription Medication Policy :

Speed medicine.com, a fully licensed and regulated online pharmacy, takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.

  • Speed medicine.com will not dispense any prescription medication without a valid prescription from a licensed physician. Also, before you can choose the low-cost generic option in the Website, please ask your doctor to add the generic drug to your prescription.
  • If you are ordering prescription medication(s), you hereby confirm that you will send us a scanned copy of your valid prescription(s) via email, fax, Whatsapp, or by post, and this prescription shall then be subject to the scrutiny of and approval by our qualified Pharmacists.
  • The drug information provided in the Speed medicine.com is for informative purposes only and this Website is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information in the Website.
  • Speed medicine requires either the User or Customer or the Caregiver to confirm he/she is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from Speed medicine.com.
  • At Speed medicine.com, a Caregiver can order prescription medicines on your behalf.

Returns/Refunds Policy :

At Speed medicine.com, we do our best to ensure that you are completely satisfied with our products.

Strips of medicine, Packaged/Sealed

Refunds Possible If the Item(s) You Ordered:

  • is different from the ones you ordered;
  • are lost or damaged during transit;
  • is past its expiry date;
  • is a defective item.

Returns NOT Eligible If the Item(s) You Ordered:

  • is without original packing/accessories;
  • is used or tampered with.

Speed Pac, Packaged/Sealed

Refunds Possible If the Item(s) You Ordered:

  • is different from the ones you ordered;
  • are lost or damaged during transit;
  • is a defective item.

Returns NOT Eligible for SpeedPac medicines:

The expiry date of all medicines in SpeedPac are guaranteed to be valid for consumption. Customers should check the following while delivery:

  • package for seal, do not accept if open.
  • list of constituent medicines in SpeedPac, as prescribed.

Ownership and Intellectual Property Rights


This Web Site is owned by M/s. Speed medicine. All information, right to, title to, and interest in the Content available via the Web Site, Web Site's look and feel, Speed Pac, designs, trademarks, service marks, data, software, photographs, videos, texts, images, graphics, sounds, trade names and other material displayed on the Web Site, and the Web Site URLs, are the property of M/s. Speed Medicine or its licensors, and are protected by copyrights, trademarks, patents, and various other intellectual property rights and unfair competition laws.

License to Use Content M/s. Speed Medicine grants you a nonexclusive, nontransferable, revocable, limited license to view, copy, print, and distribute Content retrieved from the Web Site only for your personal, noncommercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in conjunction with the Content. You may not use any Content available via the Web Site in any other manner or for any other purpose without the prior written permission of M/s. Speed medicine. All rights not expressly granted in this agreement are expressly reserved to m/s. Speed medicine.

Trademark Notices All trademarks, service marks, logos and designs used on this Web Site, whether registered or unregistered, are owned by M/s. Speed Medicineor other third parties. You may not use or display any trademarks, service marks, logos or designs owned by M/s. Speed Medicineor its affiliates without our prior written consent.

Your Contact With Advertisers or Other Third Parties and Other Web Sites
Your dealings with advertisers or other third parties found on or accessible through the Web Site are solely between you and the third party. These dealings include, but are not limited to, your participation in promotions, the payment for and delivery of items if any, and any terms, conditions, warranties, or representations associated with such dealings. These links are provided solely as a convenience to Users and should not be construed as an endorsement by M/s. Speed Medicineof content, items, or services on those third-party Web sites. You access and use such sites, including the content, items, or services on those sites, solely at your own risk.

M/s. Speed Medicinedoes not make any representations or warranties with respect to any content or privacy practices, or otherwise with respect to such third parties or any items or services that may be obtained from such third parties, and you agree that M/s. Speed Medicinewill have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties on the Web Site.

Limitations of Liability : M/s. Speed medicineand its affiliates assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the content available via the web site. You must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. You specifically acknowledge that m/s. Speed medicineis not liable for the defamatory, offensive or illegal conduct of users or third parties.
Additionally, in no event will m/s. Speed medicine or its affiliates be liable for any special, indirect, incidental, punitive, or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, cost of procurement of substitute products or services, or any other such damages, howsoever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from (1) the use of, or the inability to use the web site; (2) the cost of procurement of substitute services, items, or web sites; (3) unauthorized access to or alteration of your transmissions or data; (4) the statements or conduct of any third party on the web site; or (5) any other matter relating to the web site. These limitations will apply whether or not m/s. Speed medicinehas been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy.

Indemnification: You agree to indemnify and hold harmless M/s. SPEED MEDICINE, its directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys' fees) directly or indirectly related to (1) your breach of the Agreement; or (2) the Content you submit, post, or transmit through the Web Site.

Modification or Suspension of the Web Site: M/s. Speed Medicinemay at any time modify, discontinue, or suspend its operation of this Web Site, or any part thereof, temporarily or permanently, without notice to you.

Termination: Either party may terminate the Agreement for any or no cause, at any time, by notice, which shall be effective immediately or as specified in the notice. After termination, you shall no longer access the Web Site. The provisions of this Agreement which by their intent or meaning intended to survive such termination shall continue to apply indefinitely.

Severability of Agreement: If any provision of the Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in the Agreement shall continue in full force and effect.

Applicable Law: This Agreement and the resolution of any dispute related to this Agreement or the Web Site shall be governed by and construed in accordance with the laws of India without giving effect to any principles of conflicts of law. Any legal action or proceeding between M/s. Speed Medicineand you related to the Agreement shall be brought exclusively in a court of competent jurisdiction of Kolkata, and you agree to submit to the personal and exclusive jurisdiction of such courts.

Contact Information: If you have any questions or concerns with respect to this Agreement or the Web Site you may contact a representative of M/s. Speed Medicineby email at care@speedmedcine.com.

DISCLAIMER Without limiting the operation of any other Terms of Services herein, M/s. Speed Medicine is not responsible for any loss or damage caused by late delivery or cancellation of an order.

That the medicines mentioned in our site are medicines being marketed by the company and the first named brand mentioned against the marketed drug is only for knowledge / information purposes for the prospective customers. It should not be construed or misunderstood that the site has any remotest intention to market the first named drug or that the site has any tie-up or link with the manufacturers or traders of the first named medicine and further the website and its owners are not liable for the use or action of any medicine mentioned in the web-site.

Further the web-site does not intend to use the trade-mark of the first name drug because the web-site is not selling any first name drug to its prospective customers and it is only sharing the existing knowledge and information which is already public and this has no relation whatsoever to the trade mark being used by the first name drug.

We may provide links on the Website to other third party sites; however, we do not review or endorse the content of these sites, and are not responsible for that content or the privacy policies of such websites.

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. M/s. Speed Medicine does not review the contents in any way before they appear on the Website. M/s. Speed Medicine does not verify, endorse or otherwise vouch for the contents generally posted or uploaded on to the Website.